Training

What We Offer

Build your skills and advance your career with our specialized technical skills training, end-user short courses, and soft skills programs.

IT-IQ partners with global industry leaders to ensure that the latest in training content is available to businesses and IT professionals to help continuously bridge the skills gap, keep pace with technological advancements and deliver value. We are Microsoft Silver Learning Partner, ITIL® Accredited Training Organization, CompTIA Authorized Learning Partner and a CBP Authorized Learning Partner.

Our training delivery adheres to all Partner requirements. In line with our partner requirements, we maintain a team of highly qualified and certified training staff and use authentic courseware for delivery. Our mission is to ensure that course availability maps to the needs of the client and that our clients have the option to choose a mode of delivery best suited to their needs and comfort.

Download a copy of our latest instructor-Led Training Calendar or click here for a Full Scope of Available Courses or Certification Roadmaps.

In Botswana, we are a registered Education and Training Provider with the Botswana Qualifications Authority and have courses accredited with HRDC for your levy claims.

Modes Of Delivery

Our training is available in the following modes of delivery:

  • Instructor-Led Training (ILT): Traditional instructor-facilitated training at our facilities in, your office location or a third party facility as needed.
  • Virtual Instructor-Led Training (VILT): The instructor is remote and you can either attend at our facilities or in the comfort of your home/office. Sessions are either in 4 or 8-hour slots.
  • Self-paced learning (SS): Using Videos on demand, online study material, student manuals or exam prep material. Learn at your own pace.

    All courseware is provided in digital format, and where available labs are provided using Partner authorized lab hosting providers. Please familiarize yourself with our Terms and Conditions for Training Bookings.

Classroom & Laptop Rentals

We have 4 well equipped training rooms available as rentals, each with high speed internet, multi-Core CPU with the latest operating systems and popular applications. We can accommodate customized software, and can cater for PC-based or non-PC based delivery of training with the use of common delivery aids such as flip-charts, whiteboards and projectors. We also provide light refreshments, lunches and snacks in our canteen. Laptop rentals are also available on request. Terms & Conditions Apply.

Search for Course Outlines

Use the search bar to find detailed outlines for our comprehensive range of courses, including those for Cisco, CBP, Microsoft, ITIL, CertNexus, and more. Simply enter the course name, code, or relevant keywords to get started.

File Type Download
MS-101T00-Microsoft-365-Mobility-and-Security PDF Download
MS-030T00-A-Office-365-Administrator PDF Download
MS 4006 Copilot for Microsoft 365 for Administrators PDF Download
CS0-002-CompTIA-CySA PDF Download
PL-200T00-A-Microsoft-Power-Platform-Functional-Consultant PDF Download
PL-400T00-A-Microsoft-Power-Platform-Developer PDF Download
PL-900T00-A-Microsoft-Power-Platform-Fundamentals PDF Download
SC 5006 Get started with Microsoft Copilot for Security PDF Download
SC-200T00-A Microsoft Security Operations Analyst PDF Download
SC-300T00-A-Microsoft-Identity-and-Access-Administrator PDF Download
SC-400T00-A-Microsoft-Information-Protection-Administrator PDF Download
SC-900T00-A-Microsoft-Security-Compliance-and-Identity-Fundamentals PDF Download
Workshop-on-Navigating-Teams PDF Download
WS-013T00-A-Azure-Stack-HCI PDF Download
PL-300T00 Microsoft Power BI Data Analyst PDF Download
PL-100T00-A-Microsoft-Power-Platform-App-Maker PDF Download
PK0-004-CompTIA-Project PDF Download
MS-900T01 Microsoft 365 Fundamentals PDF Download
MS-720T00 Microsoft Teams Voice Engineer PDF Download
MS-700T00 Managing Microsoft Teams PDF Download
MS-600T00-A-Building-applications-and-solutions-with-Microsoft-365-core-services PDF Download
MS-203T00-A Microsoft 365 Messaging PDF Download
MS 4004 Empower your workforce with Copilot for Microsoft 365 Use Cases PDF Download
Microsoft-Word-2016-Intermediate PDF Download
Microsoft-Project-2016-Basic PDF Download
Microsoft-Project-2016-Advanced PDF Download
Microsoft-Excel-2016-Intermediate PDF Download
Microsoft-Excel-2016-Basic PDF Download
Microsoft-Excel-2016-Advanced PDF Download
Microsoft-Access-2016-Advanced PDF Download
MICROSOFT WORD 2016 ADVANCED PDF Download
Microsoft PowerPoint 2016 Basic PDF Download
MICROSOFT POWERPOINT 2016 Advanced PDF Download
Microsoft Digital Literacy Course PDF Download
MICROSOFT ACCCESS 2016 INTERMEDIATE PDF Download
MD-101T00-A-Managing-Modern-Desktops PDF Download
MD-100T00 Windows Client PDF Download
MB-920T00-Microsoft-Dynamics-365-Fundamentals-ERP PDF Download
MB-910T00-Microsoft-Certified-Dynamics-365-Fundamentals-CRM PDF Download
MB-900T01-A-Dynamics-365-fundamentals PDF Download
MB-260T00 Microsoft Customer Data Platform Specialty PDF Download
ITIL® V4 Foundation PDF Download
IRBIZ (IRZ-110) PDF Download
IoTBIZ (IOZ-110) PDF Download
GenAIBIZ Exam Outline PDF Download
Enabling-Remote-Work PDF Download
Data Science for Business Professionals-DSBIZ (DSZ-110) PDF Download
DP-900T00-A-Microsoft-Azure-Data-Fundamentals PDF Download
DP-500T00 Designing and Implementing Enterprise-Scale Analytics Solutions Using Microsoft Azure and Microsoft Power BI PDF Download
DP-420T00-AC Designing and Implementing Cloud-Native Applications Using Microsoft Azure Cosmos DB PDF Download
DP-203T00 Data Engineering on Microsoft Azure PDF Download
DP-080T00-Querying-Data-with-Microsoft-Transact-SQL PDF Download
Data Ethics For Business Professionals- DEBIZ (DEB-110) PDF Download
CyberSec First Responder (CFR-410) PDF Download
CyberSAFE-End-User-Training PDF Download
CompTIA-Server-SKO-005 PDF Download
CompTIA-Security-SY0-601 PDF Download
CompTIA-N-N10-008 PDF Download
CompTIA-Cloud-CV0-003 PDF Download
CompTIA PenTest+ PDF Download
CompTIA Linux+ XK0-005 PDF Download
CompTIA CASP+ PDF Download
CBP™-Sales PDF Download
CBP™-Marketing PDF Download
CBP-Leadership PDF Download
CBP-English-Grammar-For-Business PDF Download
CBP-Customer-Service PDF Download
CBP-Business-Management PDF Download
CBP-Business-Etiquette PDF Download
CBP-BC CBP™ Business Communication PDF Download
AZ-900T01-A-Azure-Fundamentals PDF Download
AZ-801T00 Configuring Windows Server Hybrid Advanced Services PDF Download
AZ-800T00 Administering Windows Server Hybrid Core Infrastructure PDF Download
AZ-720T00 Azure Support Engineer Troubleshooting Azure Connectivity PDF Download
AZ-700T00-Designing-and-Implementing-Microsoft-Azure-Networking-Solutions PDF Download
AZ-600T00-Configuring-and-Operating-a-Hybrid-Cloud-with-Microsoft-Azure-Stack-Hub PDF Download
AZ-500T00-A-Microsoft-Azure-Security-Technologies PDF Download
AZ-400T00 Designing and Implementing Microsoft DevOps solutions PDF Download
AZ-305T00-AC Designing Microsoft Azure Infrastructure Solutions PDF Download
AZ-304T00-A-Microsoft-Azure-Architect-Design PDF Download
AZ-220T00 Microsoft Azure IoT Developer PDF Download
AZ-204T00-A-Developing-Solutions-for-Microsoft-Azure PDF Download
AZ-120T00 Planning and Deploying SAP on Azure PDF Download
AZ-104T00-A-Microsoft-Azure-Administrator PDF Download
AZ-040T00-AC Automating Administration with PowerShell PDF Download
AIBIZ (AIZ-210) CertNexus PDF Download
AI-900T00-A-Microsoft-Azure-AI-Fundamentals PDF Download
AI-102T00-Designing-and-Implementing-a-Microsoft-Azure-AI-Solution PDF Download
CompTIA A+ Core1 and Core2 PDF Download
55283-A-Microsoft-Office-365-Power-User PDF Download
55252-A-Introduction-to-SharePoint-2016 PDF Download
200-301 CCNA-Implementing-and-Administering-Cisco-Solutions PDF Download
55200-A-SharePoint-2016-Power-User-Training PDF Download
55193-A-Introduction-to-SharePoint-2016-for-Collaboration-and-Document-Management PDF Download
55154 Office 365 for the End User PDF Download
DP-300T00 Administering Relational Databases on Microsoft Azure PDF Download

Training Calendar

Explore our training calendar to stay updated on upcoming courses, workshops, and certification programs. Find the dates and details you need to plan your professional development effectively.

Certification Roadmaps

Discover our certifications roadmaps to navigate your career progression. Learn about the prerequisites, recommended training paths, and steps required to achieve your desired certifications in various fields.

File Type Download
AWS Test Engineer PDF Download
AWS Systems Administrator PDF Download
AWS Solutions Architect PDF Download
AWS Software Development Engineer PDF Download
AWS DevSecOps Engineer PDF Download
AWS Cloud Security Engineer PDF Download
AWS Cloud Security Architect PDF Download
AWS Cloud Engineer PDF Download
AWS Cloud DevOps Engineer PDF Download
AWS Application Architect PDF Download
AWS Certification Paths PDF Download
CompTIA Career Pathways PDF Download
Microsoft Certification Roadmap PDF Download
Cisco Certification Roadmap PDF Download
ITIL is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The ITIL 4 Foundation courses on this page are offered by IT-IQ and ATO accredited by PeopleCert.
The ITIL 4 Intermediate courses on this page are offered in partnership with Headway Corperate Training of AXELOS Limited an ATO accredited by PeopleCert. Copyright AXELOS Limited 2019. Used under permission of AXELOS Limited. All rights reserved. NB: The ITIL Pricing model includes a mandatory bundling with an ebook, and online proctoring.